Last Updated: August 13, 2026
This Privacy Policy explains how Thezakman (“Thezakman,” “we,” “us,” or “our”) collects, uses, discloses, stores, and otherwise processes personal information when you visit thezakman.com, place an order, communicate with us, or otherwise interact with our online store.
We are committed to handling personal information transparently and using it only for legitimate business purposes described in this Privacy Policy and as permitted or required by applicable law.
This Privacy Policy should be read together with our Terms of Service, Cookie Policy, Shipping Policy, Return & Refund Policy, and other applicable website policies.
Summary
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information processed through thezakman.com and related interactions with Thezakman, including when you:
- Browse our website.
- Purchase products.
- Add products to your shopping cart.
- Submit information during checkout.
- Request a return, refund, or exchange.
- Contact customer support.
- Subscribe to marketing communications where available.
- Interact with cookies or similar technologies on our website.
- Otherwise communicate or transact with Thezakman.
Third-party websites and services may maintain their own privacy practices. Their processing of information is governed by their respective privacy policies where applicable.
2. Personal Information We Collect
The information we collect depends on how you interact with our website and services.
Contact Information
We may collect information such as:
- Name
- Email address
- Telephone number, when provided
- Billing address
- Shipping address
Order and Transaction Information
When you place or attempt to place an order, we may process information such as:
- Products purchased or considered
- Selected sizes, colors, or variants
- Order number
- Order value
- Shipping charges
- Applicable taxes
- Order status
- Shipping and delivery information
- Return, refund, or exchange information
- Transaction-related records
Payment-Related Information
When you make a purchase, payment information is processed through the payment services made available through our online store.
Depending on the payment method selected, payment providers may process information such as:
- Payment card information
- Billing information
- Payment authorization information
- Payment status
- Transaction identifiers
Thezakman does not require customers to send complete payment card details through ordinary customer-support email.
Account Information
If customer account functionality is available and you create an account, we may process information associated with that account, such as:
- Name
- Email address
- Account credentials
- Saved addresses
- Order history
- Account preferences
Customer Service Information
When you contact us, we may collect:
- Your name
- Email address
- Order number
- Details of your request
- Correspondence with customer support
- Photographs or other information voluntarily submitted regarding damaged, defective, incorrect, or returned merchandise
Device and Usage Information
When you use our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages viewed
- Referring pages or websites
- Date and time of access
- Website interaction information
- Cookie identifiers
- Similar technical or usage information
The exact information collected depends on the website technologies and services in use.
3. Sources of Personal Information
We may obtain personal information from:
- You directly.
- Your interactions with our website.
- Checkout and payment systems.
- Shipping and fulfillment providers.
- Customer-support interactions.
- Cookies and similar technologies.
- Analytics, security, fraud-prevention, and other service providers.
- Other parties where permitted by applicable law.
We do not knowingly collect information from unrelated sources without a legitimate operational, transactional, security, or legal reason.
4. How We Use Personal Information
We may use personal information to:
Process and Fulfill Orders
This includes using information to:
- Receive and verify orders.
- Process transactions.
- Confirm payment status.
- Prepare products for shipment.
- Arrange delivery.
- Send order and shipment communications.
- Provide tracking information when available.
- Process returns, exchanges, cancellations, and refunds.
Provide Customer Support
We may use personal information to:
- Respond to questions.
- Locate orders.
- Investigate delivery issues.
- Review return requests.
- Resolve damaged, defective, or incorrect product claims.
- Respond to other customer-service requests.
Operate Our Website
We may process information to:
- Maintain website functionality.
- Maintain shopping-cart functionality.
- Remember appropriate preferences.
- Diagnose technical problems.
- Improve website performance.
- Understand how customers interact with the website.
Security and Fraud Prevention
Information may be processed to:
- Detect suspicious transactions.
- Prevent fraud.
- Protect customer accounts.
- Protect our website and systems.
- Investigate unauthorized activity.
- Enforce applicable website terms.
- Protect the rights, property, and security of customers, Thezakman, and others.
Communications
We may use contact information to send transactional communications, such as:
- Order confirmations
- Shipping updates
- Return information
- Refund notifications
- Customer-support responses
- Important service or policy communications
Marketing
Where permitted by applicable law, we may use information to provide marketing communications when you have subscribed or otherwise made an applicable choice to receive them.
You may unsubscribe from promotional email communications using the unsubscribe mechanism provided in those communications, where applicable.
Unsubscribing from promotional communications does not prevent necessary transactional communications concerning an order or customer-service request.
5. Legal and Operational Bases for Processing
Depending on the circumstances and applicable law, we process personal information when reasonably necessary to:
- Perform a transaction or provide services requested by a customer.
- Operate our online store.
- Fulfill orders.
- Provide customer support.
- Protect our website and customers from fraud or misuse.
- Comply with legal obligations.
- Establish, exercise, or defend legal rights.
- Pursue legitimate business purposes permitted by law.
- Act on consent where consent is the appropriate basis for processing.
Where applicable law requires consent for a particular activity, we will process the relevant information according to applicable consent requirements.
6. Order and Shipping Information
To fulfill purchases, we process information necessary to identify customers and deliver orders.
Relevant information may be shared with companies involved in order fulfillment and delivery, including applicable shipping carriers.
Our standard carriers may include:
- USPS
- UPS
- FedEx
Information provided to a carrier may include the recipient's name, delivery address, contact details where necessary, and shipment-related information.
Such information is provided as reasonably necessary to arrange and complete delivery.
7. Payment Processing
Payments are processed through payment systems and payment service providers available through our checkout.
Payment providers may collect and process information necessary to:
- Authorize transactions.
- Verify payment methods.
- Prevent fraudulent transactions.
- Complete purchases.
- Process refunds.
- Maintain transaction records required by law or their applicable policies.
We recommend reviewing the privacy terms of the payment service selected at checkout where additional information about its processing practices is required.
8. How We Disclose Personal Information
We may disclose personal information only where reasonably necessary for the purposes described in this Privacy Policy, including to the following categories of recipients.
E-Commerce and Technology Providers
Providers may process information necessary to host, maintain, secure, or operate our online store.
Payment Providers
Payment information and transaction information may be processed by payment providers to authorize, complete, secure, or refund transactions.
Shipping and Fulfillment Providers
Information necessary for fulfillment may be disclosed to shipping carriers and other providers involved in preparing and delivering orders.
Analytics and Website Service Providers
Where implemented, analytics and technical service providers may process device, cookie, and website interaction information to help us understand website performance and usage.
Security and Fraud-Prevention Providers
Information may be processed by providers that help identify suspicious transactions, unauthorized activity, abuse, or security threats.
Professional and Legal Services
Where reasonably necessary, information may be disclosed to professional advisers, insurers, auditors, accountants, or legal advisers.
Government or Legal Authorities
We may disclose information where reasonably necessary to:
- Comply with applicable law.
- Respond to valid legal processes.
- Respond to lawful requests from competent authorities.
- Protect legal rights.
- Investigate fraud or security incidents.
- Protect the safety of customers or others.
We do not disclose personal information to government authorities merely because it is requested informally where a legally valid basis is required.
9. Business Transactions
If Thezakman is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be transferred or disclosed as reasonably necessary for that transaction and subject to applicable legal requirements.
Any successor handling personal information remains subject to applicable privacy obligations.
10. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, tags, and similar technologies.
These technologies may be used for purposes including:
- Keeping the website operational.
- Maintaining shopping-cart functionality.
- Remembering user preferences.
- Maintaining security.
- Preventing fraud.
- Understanding website usage.
- Measuring website performance.
- Supporting analytics.
- Supporting advertising or marketing functionality where implemented and legally permitted.
Cookies may be set directly by our website or by service providers supporting website functionality.
Additional information is provided in our Cookie Policy.
11. Types of Cookies
Depending on the technologies implemented on our website, cookies may fall into categories such as:
Strictly Necessary Cookies
These cookies support essential website functionality, including security, checkout, shopping-cart functionality, and other functions necessary to provide requested services.
Preference Cookies
These cookies may remember selections or preferences to improve website functionality.
Analytics and Performance Cookies
These cookies may help us understand how visitors use the website, which pages are visited, and how the website performs.
Advertising or Marketing Cookies
Where implemented and permitted by applicable law, these technologies may be used to measure marketing activity or provide advertising based on interactions with our website.
Where legally required, non-essential cookies or similar technologies will be handled according to applicable consent requirements.
12. Cookie Choices
Depending on your browser, device, location, and website functionality, you may be able to manage cookies through:
- Browser settings.
- Device settings.
- Cookie preference tools provided on the website, where available.
- Applicable opt-out mechanisms provided by relevant service providers.
Disabling strictly necessary technologies may prevent portions of the website, shopping cart, checkout, or other requested functionality from operating correctly.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by law.
Retention periods may depend on factors such as:
- Whether an order remains active.
- Customer-service requirements.
- Return and refund periods.
- Transaction and accounting requirements.
- Tax and financial recordkeeping obligations.
- Fraud-prevention requirements.
- Dispute resolution.
- Legal claims.
- Applicable legal retention requirements.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
14. Data Security
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we process to help protect personal information from:
- Unauthorized access.
- Unauthorized disclosure.
- Misuse.
- Loss.
- Destruction.
- Improper alteration.
However, no website, network, database, or electronic transmission can be guaranteed to be completely secure.
Customers should also take reasonable measures to protect their devices, account credentials, and other personal information.
15. Your Privacy Rights and Choices
Depending on where you reside and the law applicable to your personal information, you may have rights concerning your personal information.
These may include the right to request:
- Confirmation of whether we process certain personal information.
- Access to personal information.
- Correction of inaccurate personal information.
- Deletion of certain personal information.
- A copy of certain personal information.
- Information about certain categories of information collected or disclosed.
- Withdrawal of consent where processing is based on consent.
- Opt-out rights for certain processing activities where applicable.
These rights are subject to applicable legal requirements, limitations, exceptions, and identity-verification requirements.
16. Submitting a Privacy Request
Privacy requests may be submitted to:
Please clearly state that your message concerns a privacy request and identify the nature of your request.
We may need to verify your identity before fulfilling certain requests. Verification is used to help prevent unauthorized access to or deletion of personal information.
We will respond within the period required by applicable law.
17. Authorized Agents
Where applicable law permits an authorized agent to submit a privacy request on your behalf, we may require reasonable evidence that the agent is authorized to act for you.
We may also require direct identity verification where permitted or required by applicable law.
18. Non-Discrimination
Where applicable law provides a right to exercise privacy rights without discriminatory treatment, Thezakman will not unlawfully discriminate against a customer for exercising those rights.
Exercising a valid privacy right will not result in unlawful denial of products or services, unlawful differences in pricing, or other treatment prohibited by applicable law.
19. Marketing Communications
If you subscribe to promotional emails, you may unsubscribe using the unsubscribe option included in applicable marketing messages.
You may also contact support@thezakman.com regarding marketing communication preferences.
Even after opting out of promotional emails, we may continue sending non-promotional communications reasonably necessary for existing transactions, such as order confirmations, delivery information, refund notices, and customer-support responses.
20. Do Not Track and Browser Signals
Some browsers or devices provide privacy preference signals.
Our response to such signals depends on the nature of the signal, the technologies implemented on our website, and applicable legal requirements.
Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, we will handle that signal as required by applicable law.
21. Sale or Sharing of Personal Information
We do not sell personal information for money as part of our ordinary retail operations.
Certain advertising or analytics activities, if implemented, may be treated as a “sale,” “sharing,” or targeted advertising under some U.S. privacy laws even where no money is exchanged.
Where such laws apply and such processing is used, applicable consumers will be provided the rights and mechanisms required by law.
22. Children’s Privacy
Thezakman is an online men’s apparel retailer intended for a general audience and is not directed toward children.
We do not knowingly collect personal information from children in circumstances prohibited by applicable law.
If you believe a child has provided personal information to us inappropriately, contact support@thezakman.com so the matter can be reviewed and appropriate action taken.
23. Third-Party Links
Our website may contain links to third-party websites or services.
Once you leave thezakman.com, the privacy practices of the third-party destination are governed by that party's own policies.
We encourage users to review the privacy information provided by third-party websites before submitting personal information to them.
24. International Service Providers and Data Transfers
Although Thezakman sells and ships products only within the United States, some technology or service providers supporting our website may process information from locations outside the customer's state or, where applicable, outside the United States.
Where cross-border processing occurs, personal information will be handled subject to applicable legal requirements and appropriate safeguards where required.
Our United States-only shipping policy does not necessarily mean that every technology provider or data-processing system is physically located within the United States.
25. Returns, Refunds, and Customer-Service Data
When a customer requests a return, exchange, refund, cancellation, or other assistance, we may process information necessary to evaluate and complete the request.
This may include:
- Order number.
- Customer contact information.
- Product information.
- Return reason.
- Shipping information.
- Tracking information.
- Photographs voluntarily provided to document an issue.
- Refund status.
- Communications concerning the request.
This information may be retained where reasonably necessary for transaction records, fraud prevention, customer service, accounting, dispute resolution, or legal compliance.
26. Changes to This Privacy Policy
We may update this Privacy Policy when reasonably necessary to reflect changes in:
- Our business practices.
- Website functionality.
- Service providers.
- Privacy practices.
- Applicable legal or regulatory requirements.
When this Privacy Policy is updated, the revised version will be published on thezakman.com with an updated “Last Updated” date.
We encourage customers to review the current Privacy Policy periodically.
27. Contact Information
For questions about this Privacy Policy, our privacy practices, or requests concerning your personal information, contact:
Thezakman
Website: thezakman.com
Email: support@thezakman.com
Address: 48 Farrell Rd, Newtown, CT 06470-1201, United States
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)